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Highbanks Counseling does not offer 24/7 crisis management. Crisis situations should not be communicated via email or left on our voice mail. If you are in crisis and need help immediately, please go to the nearest Emergency Room, call 911, Nationwide Children's Hospital's Crisis Line at 614-722-1800, or NetCare Acess (24-hour Mental Health and Substance Abuse Crisis Intervention) at 614-276-2273.